Pump and system reliability experts.
Serving fluid process industries: chemical, power, water and waste, marine, refining, pipelines, food processing, paper and pulp.
Because Uptime is everything.
“The Operators were talking about IndustryUptime like they were heroes – some of those problems they solved we’d been living with for 30 years.”
IndustryUptime is an established provider of reliability-focused services in the fluid processing industries. Their experience with rotating equipment is directly reflected in their carefully chosen product lines.
Great customer service
Thank you once again. We have had more questions answered in 24 hours working with you guys than months of dealing with multiple other people
Technical Service Experts
We would definitely use IndustryUptime's technical services again. George Dierssen was great. He showed up on very short notice, and didn't leave until we had a good fix. George is definitely a perfectionist, and is all about getting to solution.
Vibration problem fixed
IndustryUptime resolved a vibration problem with a main drive that had negatively affected operations for years. George Dierssen is one of the top three professionals – maybe even the top one – I’ve ever worked with in my 36 year career. He is more than willing to share all of the knowledge he has gained over the years, takes tremendous pride in his work and is honest and straightforward. His billing is more than fair with the results he gives – he is an absolute perfectionist. I can be called for a reference anytime.
George Dierssen did a good job. After the generator No1 alignment bearing temperature decreased, C/E reported that bearing wear patterns came to normal while before-alignment, shaft touched upper shell. The loop conveyor drive trains as per preliminary observations are OK, C/E reported there are no wear particles in couplings grease while before-alignment, he renewed grease after each discharge due couplings wear.
Identifying problems and finding solutions
We had 4 failures in 3 years before we involved IndustryUptime. They identified the problem and provided a solution in 1 day
We’d been running two unreliable pumps in parallel just to make the rate since the plant was built 20 years ago. We had to jump through hoops every time one failed. IndustryUptime provided a reliable solution which allows us to make rate with one pump, and provided us with a 100% capacity spare.
On our expansion project, George Dierssen is acting as a representative of ConocoPhillips. He has a strong level of experience in centrifugal pump and mechanical seal applications, and is a strong advocate for ConocoPhillips when we need to persuade the contract engineering firm. He has done a good job for us, and we’d like to continue working with him. We would also use IndustryUptime for their expertise in laser alignment and vibration analysis services.